Jacob D. has extensive experience in customer support and technical assistance within the audio and multimedia industries. Currently serving as Support Lead at Universal Audio since 2016, Jacob D. has previously held positions as a Support Specialist at Universal Audio and PreSonus Audio Electronics from 2012 to 2015. Earlier in their career, Jacob D. contributed to customer support at Photodex Corporation and provided corporate IT support at Unisys, focusing on private and government IT outsourcing and internal process development. Jacob D. is an alumnus of the University of New Orleans.
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