Erika Bernales

Erika Bernales has over 17 years of experience in sales coordination and customer service. Currently serving as an Inside Sales Coordinator at Universal Forest Products, Inc. since September 2017, Erika is responsible for managing customer inquiries and providing information related to product availability and pricing. Prior to this role, Erika worked as an Inside Sales Assistant at NORTEK GLOBAL HVAC in Miramar, Florida, starting in January 2006, where responsibilities included researching solutions and addressing customer service needs. Erika's career began as a VIP Senior Export Coordinator at Intertek Testing Services, Inc. from January 2001 to January 2006, focusing on compliance with import duties and safety standards for government and customs agencies. Erika holds a Bachelor's degree in Foreign Trade from Corporacion Educativa del Litoral and a High School Diploma from Lyndon B. Johnson.