Sharifa Austin

Sharifa Austin is a seasoned professional in people development and organizational effectiveness with extensive experience at Universal Music Group since 2016. As Senior Director, Sharifa has led the implementation of innovative learning management systems and customized employee engagement strategies, impacting over 2,500 employees through initiatives like BOOST and the SYNC People Manager Leader Development Program. Prior roles at The Comedy Union and the City of Los Angeles showcase a robust background in training, development, and program management, emphasizing customer service enhancement and youth work development. Sharifa holds a Bachelor of Business Administration in Marketing from California State University, Los Angeles, and a certification in Essentials of HR Management from the Society for Human Resource Management.