David O'Keefe

David O'Keefe is a skilled IT professional with extensive experience in service delivery and technical support. Currently serving as the Service Delivery Manager at Universal Store since November 2023, David has previously held positions including End User Computing Engineer at Australian Retirement Trust and Help Desk Team Lead at Dreamworld and SkyPoint. With a strong background in systems administration and desktop support across various organizations, including State Library of Queensland and Queensland Health, David has demonstrated expertise in IT support, machine deployment, and change management. David's educational background includes a Master of Science and a Doctor of Philosophy in Plant Biotechnology, as well as a Bachelor of Science in Molecular Genetics, all from the University of Canterbury.