Emily Gasaway has over 20 years of experience in client relations and account management within the transportation and logistics industry. Currently serving as the Client Relations Manager at Universal Traffic Service, Inc. since June 2004, Emily manages customer issues and provides website training while assisting Regional Sales Managers with onboarding new clients. Prior roles include Account Manager Level II and Account Manager at Universal Traffic Service, where responsibilities encompassed collaborating with Operations Managers, dispatching, and managing customer service and retention. Previous experience includes operations at TSi Logistics and customer service roles at Saia Inc.
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