Tilak Pawar is a Senior IT Business System Support Analyst with extensive experience in IT support and management. Currently working at the University of Roehampton since March 2017, Tilak has held various roles, including Azure Cloud Analyst and 3rd Line Support. Previously, Tilak worked as an IT Support Engineer at Truebyte from March 2015 to January 2017, focusing on Windows Server and client installations, configuration, and troubleshooting. Prior experience includes serving as ICT Service Manager at ECS Ltd., responsible for evaluating user needs and managing the ICT budget, and as a Desktop Support Technician at HCL Infosystems Ltd., providing technical support to clients. Tilak holds a Master of Business Administration from the University of Wales and has multiple other degrees in business and technology.