Joy N. has a diverse work experience spanning over several years. They most recently held the position of VP & Head of Student Support at UNIVO Education since April 2023. Prior to that, from August 2022 to March 2023, Joy N. served as the Director & Head of Customer & Seller Experience at Snapdeal | AceVector Group. They also held positions at Gamezop as Chief CX Officer from October 2021 to August 2022, and as VP & Head of Customer Experience from October 2020 to October 2021. Joy N. had experience at BharatPe as AVP - Merchant Experience (CX) from May 2019 to September 2020. They also worked at Snapdeal, starting as a Manager of CX in February 2014 and progressing to roles such as Senior Manager of CX & Partner management and Associate Director of CX & Partner Management. Additionally, Joy N. worked at DishTV as an Operations Manager from September 2011 to January 2014. Prior to that, they held roles at HealthFore Technologies Limited as an Operations Manager, where they managed support for 16 circles through various channels, and at Reliance Communications as ZOE - COSD. Their earliest work experience was as an Officer for CIG (UPW Circle) at airtel starting in September 2004.
Joy N. earned a Master's degree in Political Science from MGUniversity, completing the program between 2011 and 2013.
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