Tasnim Mrabet is an experienced professional in IT service management and client services, currently serving as a Client Services Manager at BNP Paribas Partners for Innovation (BP²I) since January 2022, while also working as a Service Delivery Manager at UniWare Global Services since November 2018. Prior roles include Resolution & Engagement Manager and Team Leader at Hewlett Packard Enterprise from October 2014 to October 2018, where responsibilities encompassed managing production incidents, technical escalations, and incident reporting. Previously, Tasnim held the position of Technical Consultant at HP from December 2010 to September 2014, providing end-to-end solutions and support for complex system platforms. Educational qualifications include a National diploma in computer engineering from Ecole Supérieure Privée d'Ingénierie et de Technologies - ESPRIT and a Master’s degree in Computing from the Faculty of Bizerte.
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