Paulo R. della Líbera

Paulo R. Della Líbera is an ITSM and Governance consultant with extensive experience in IT governance, compliance management, internal and external audits, and information security. At Unlimit since August 2018, Paulo focuses on governance processes using frameworks like COBIT and ITIL, primarily for Smiles Fidelidade. Prior to this role, Paulo worked at Kalendae from December 2010 to August 2018, implementing ITIL processes and ISO/IEC standards for various prominent companies, including GPS-PAMCARY Seguros and ITAÚ-UNIBANCO. Additional experience includes consulting at Indra and World Pass IT Solution, where Paulo contributed to infrastructure and telecommunications projects. Paulo's career began with positions at União de Bancos Brasileiros and Vivo S.A., progressing from support roles to project management and coordination. Educational qualifications include a degree in Data Processing from Centro Universitário FIEO.