Zach Serrano

Zach Serrano is an experienced professional in risk management and fraud prevention, currently serving as the Fraud-Risk Management Head at UNO Digital Bank since October 2022. Prior to this role, Zach held the position of Risk Operations Head at SAVii from January 2021 to September 2022, where responsibilities included overseeing company-wide risk operations, credit risk policy implementation, and fraud mitigation. Zach also served as the Head of the Risk Management Department at AEON Credit Service (Philippines) Inc., focusing on identifying potential threats to enterprise risk and analyzing risk scenarios. Earlier in their career, Zach worked at Global Payments Inc. as the Country Senior Fraud Investigator, conducting reviews of suspicious transactions and educating clients on fraud prevention. Additionally, Zach began their career at PCCW as a Process Team Lead, providing resolution for customer inquiries.