Nivedha M.

Nivedha M. is an experienced professional in project management and customer success, currently serving as a Delivery Manager at upGrad since August 2022. Previously, Nivedha held the position of Senior Customer Success Associate at KNOLSKAPE from October 2021 to June 2022, focusing on client handling and problem-solving. Prior experience includes roles at Enparadigm as a Customer Success Manager and Customer Success Specialist, accumulating over 2.5 years in operations and client services. Nivedha began a career with a management internship at MJ Infrastructure & Builders in early 2018. Nivedha holds a Bachelor’s degree in Management Studies with a focus on Finance from Jain (Deemed-to-be University) and a Master of Business Administration with specializations in Operations and Finance from Symbiosis Centre for Distance Learning.