Maryellen Sheehan

Maryellen oversees the health center operations in collaboration with the entire leadership team to provide efficient, patient-focused, accountable, and compliant processes and systems to support the provision of services to UCHC patients seeking primary, urgent, specialty, including eye and dental care and women’s health at UCHC health centers.

Since coming to the health center, she has developed a centralized call center and led several projects to improve processes impacting patients and staff, such as form re-design process, developing staff career ladders, prescription refill request process improvements, and improved appointment access.

Maryellen has a Master of Business Administration from the University of Massachusetts. She has over 20 years of professional experience working in healthcare settings including operations, patient and member services, call center management, and compliance at Commonwealth Care Alliance and East Boston Neighborhood Health Center.