Kylah st. Aubin

Clinical Services Manager - Appeals at Upper Peninsula Health Plan (UPHP)

Kylah St. Aubin is an accomplished IT Business Systems Analyst at Upper Peninsula Health Plan, with a tenure beginning in June 2015. Recognized as UPHP Employee of the Year for CY 2019 and Employee of the Quarter for Q1 2023, Kylah excels in improving departmental satisfaction, managing IS initiatives, and conducting system functionality testing. Prior experience includes roles as an Application Specialist and Enrollment Coordinator, where Kylah demonstrated expertise in Medicare and Medicaid applications, project management, end-user support, and compliance with contractual requirements. Kylah's career began as a Shift Manager at Border Grill, showcasing leadership and training skills in customer service and operational management. Kylah holds a Bachelor of Science degree in Business Computer Information Systems from Northern Michigan University.

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