Gabriela Carreon Grahn

Gabriela Carreon Grahn has a diverse work experience spanning over several years. Gabriela most recently worked at Upsales as a Customer Success Engineer, where they specialized in Business Intelligence and APIs. Gabriela'sresponsibilities included close customer contact in building complex reports and providing technical troubleshooting and debugging support to customers and developers.

Before that, Gabriela worked at MessageBird as a Customer Success Specialist - OpaaS. In this role, they contributed to the company's rapid growth by transforming the communications landscape through their cloud communications platform.

Prior to that, they had a stint at Apple, starting as a Technical Support Advisor for iOS and later transitioning to the role of an AppleCare Quality Analyst. Gabriela'sresponsibilities included evaluating calls made by advisors and ensuring procedural compliance.

Gabriela also has experience working at Real Almería Property as a Team Manager and AfterSales Coordinator. Gabriela was responsible for managing the office and staff members, finding new customers, and overseeing the sales and aftersales processes of properties.

Earlier in their career, they worked at Swedbank as an Internet Bank Support Senior Advisor. In this role, they provided support on the third level to both customers and bank personnel, resolving issues related to the internet bank, internal transfers, and card troubleshooting. Additionally, they sold insurance to cardholders and was involved in daily cold calls.

Overall, Gabriela has a strong background in customer support, technical troubleshooting, and project management. Gabriela'sexperience in various industries and roles highlights their adaptability and ability to thrive in dynamic environments.

Gabriela Carreon Grahn has a diverse education history. Gabriela first attended Umeå University from 2011 to 2013, where they earned a Bachelor of Arts (BA) degree in History. After a gap in their education, they returned to school in 2019 and completed their studies at University West in 2020. Here, they pursued a degree in English, specifically focusing on English Language and Literature. Prior to their time at Umeå University, Gabriela Carreon Grahn attended Aberystwyth University from 2009 to 2011. During this period, they pursued a Bachelor of Arts (BA) degree, specializing in History and Philosophy of Science and Technology. Finally, Gabriela Carreon Grahn also has experience studying at Lonsdale Institute, where they focused on Business, Management, Marketing, and Related Support Services. No specific start or end year is provided for this particular educational experience.