Amy DePratti

Amy DePratti has extensive work experience in various customer service and operations roles. Amy is currently working at UPshow as a Customer Operations Team Lead, where they started in November 2022. Prior to this role, they were a Customer Support Specialist at UPshow from May 2021 to November 2022. In addition to their current position, Amy also worked as a Marketing Consultant at First Look Med Spa LLC starting in September 2022.

Before joining UPshow and First Look Med Spa, Amy worked at StubHub as a Customer Experience Expert from January 2016 to May 2021. In this role, they served as a Top Buyer Expert/Acting Team Lead, overseeing the Top Buyer Team's operations, providing training and support, and assisting with program transitions.

Amy also gained experience in customer service and operations at Follett, where they were a Course Materials Manager II from June 2015 to January 2016. Amy'sresponsibilities included managing inventory, staff, and pricing, as well as processing text orders from professors.

Earlier in their career, Amy worked at Hallmark Cards as an Order Processor/Security from June 2010 to June 2014. Amy'stasks included picking and processing customer orders and ensuring building security.

Amy's earliest work experience was at H.P. Hood LLC, where they started as a VMI Coordinator-Customer Service Lead in May 2003 and worked until May 2010. In this role, they updated customer delivery dates, handled inbound and outbound calls, and monitored sales and inventory for accuracy.

Overall, Amy DePratti has a strong background in customer service, operations, and team leadership.

Amy DePratti attended Enrico Fermi High School from 1997 to 2001, where they pursued a general studies curriculum. After high school, their education history does not provide information about any specific degree or field of study. However, they obtained additional certifications in Effective Listening, Time Management: Working from Home, and Supply Chain Basics for Everyone from LinkedIn in September and October 2020. It is unclear if they attended any other educational institutions after high school.