Shane W. possesses extensive experience in technology and engineering, with a strong focus on service delivery and technical support. Currently serving as Service Delivery Manager and previously as Senior Support Engineer at UpTime Sciences since September 2017, Shane W. specializes in hardware configuration, M365 security setup, and proactive incident response. Prior roles include Voice Network Engineer at The Corvallis Clinic, where expertise in Cisco voice networks was developed, as well as various support and technician positions in the IT field. Prior to IT, Shane W. held roles in manufacturing and operations at Hynix Semiconductor and Spectra-Physics, demonstrating a solid background in managing teams and processes in high-tech environments. Academic qualifications include an AAS in Computer & Network Technology from Pioneer Pacific College and a BS in Fisheries Science from Oregon State University.
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