Kelly Smith serves as the Service Desk Manager at Upward Technology since December 2022, following a lengthy tenure at Pacific Seafood Group where the role also included management responsibilities from August 2011 to December 2022. During that time, Kelly supported end users and managed a team, encompassing budgetary oversight and project ownership. Previous experience includes positions at Northrop Grumman Corporation from June 2003 to June 2011, where roles ranged from Executive Support Specialist to Desktop Support Technician, focusing on Microsoft applications, hardware support, and Citrix troubleshooting. Kelly's educational background includes studies at Santa Monica Community College and Portland Community College.
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