Jackie James

Jackie James is a Senior Implementation Engineer at Urban Science since January 2021, specializing in backend SQL scripting to derive Key Performance Indicators and actionable insights from data. Responsibilities include managing client onboarding, optimizing data architecture, collaborating on quality assurance for feature releases, and mentoring junior staff. Prior experience includes roles as a Strategy Analyst at Pampered Chef, where analysis of incentive programs took place, and as a Consultant at Urban Science, focusing on SQL analysis of automobile servicing trends and client communications. Jackie has experience as a Sr. Business Data Analyst at ACCO Brands, developing savings trackers and preparing financial performance reports, as well as early roles in customer service and community development. Jackie holds a Bachelor of Arts in Economics from Lake Forest College, earned between 2013 and 2015.