Andrew Coutts

Andrew Coutts is a seasoned professional in the field of automotive claims management and service operations. Currently serving as a Field Service Manager at Urgently since May 2022, Andrew previously held the position of Automotive Claims Manager at Sykes Assistance Services Corporation from March 2015 to May 2022. In this role, Andrew directed a team of 8 claims adjusters and auditors, responsible for managing payments exceeding 8 figures annually to a network of over 1000 towing service providers across Canada. Andrew is skilled in building strong relationships with clients and service providers through effective communication and a proactive approach. Andrew holds an Honours Bachelor degree in Business/Commerce from Fanshawe College, obtained between 2008 and 2011.