Poornima Ram Palakkal

Poornima Ram Palakkal is a Business Development Manager at Urolime Technologies since April 2023. Prior experience includes a role at IBM as a Professional in F&A Delivery, focusing on service desk analytics and reporting from December 2016 to August 2019. Poornima also served as Operations Supervisor at Xerox, overseeing a global service desk and managing a 24-member team from June 2009 to February 2015. Additional positions at Xerox included Team Leader roles in Learning and Development and Accounts Payables. Earlier career experience comprises an SME position at Sutherland Global Services and a Process Specialist role at Genpact. Poornima holds a Bachelor of Commerce degree from Mahatma Gandhi University and has an early educational background from K V Cochin Port Trust.