Magdalena Mania is an experienced professional in supply chain management and complaint handling, currently serving as a Senior Specialist for EU Deliveries and Complaints at Urtica Sp. z o. o. since February 2018. Responsibilities include managing complaint processes, ensuring delivery and product compliance, developing procedures, conducting internal audits and stock controls, and overseeing notifications related to medical devices and pharmaceuticals. Prior to this role, Magdalena worked as a Visual Merchandiser at Marks and Spencer from December 2012 to September 2017, where responsibilities encompassed product arrangement, promotional actions, coordination of sales staff, maintaining product displays, and client service. Magdalena obtained a Master's degree in Geography from the University of Lodz between 2008 and 2013.
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