Misael Serna

Misael Serna is a Business/CPQ Analyst at USA SHADE & Fabric Structures, where responsibilities include the development and implementation of CPQ infrastructure since April 2021. Previously, Misael served as a Graduate Student at the University of Oklahoma and as an Implementation Consultant at Configure One. Misael also owned and operated a Subway franchise from July 2018 to March 2020. Earlier experience includes roles as a Technology Support Specialist II and Help Desk Specialist at the University of Central Oklahoma, where Misael managed various IT support tasks. Additionally, Misael worked as an Interpreter for Language Associates and as a Photo Specialist at CVS Pharmacy. Misael holds a Master of Business Administration in Operations Management and Supervision from Oklahoma Christian University and a Bachelor's in Information and Operations Management from the University of Central Oklahoma, alongside an Associate's Degree from Oklahoma City Community College.