Harold Mauricio Lalinde Ortiz

Harold Mauricio Lalinde Ortiz has extensive experience in back office operations and customer service, currently serving as a Back Office Analyst at USA Truck Brokers since October 2022. Previously, Lalinde Ortiz held positions such as Back Office Supervisor and Employee at ContactPoint 360, where responsibilities included sales audit, escalation monitoring, and operations support. Prior experience includes roles as a Compliance Assistant at Virtual Emily, where tasks involved background checks and data compliance, and as a Call Center Supervisor at Conduent, leading specialized teams. Lalinde Ortiz began a career in customer service at Sitel, managing repair visit scheduling and sales.