Laura Propp serves as the Lead Communications Director at USAA, a position held since October 2013, where responsibilities include managing integrated brand marketing and public relations efforts across various sectors including investments, financial solutions, and CEO communications. Prior to USAA, Laura worked as an Account Supervisor at Fleishman-Hillard from April 2010 to October 2013, focusing on content strategies and thought leadership initiatives. Experience also includes a role as a Regional Admissions Representative for Kansas State University, where marketing and recruitment strategies were developed for Texas, as well as overseeing new student programs at Collin County Community College. Earlier experience as a Junior Designer at Gensler involved significant contributions to large-scale commercial projects. Laura holds a Bachelor of Science in Interior Design from Kansas State University and multiple marketing certificates from Cornell University.
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