Santiago Garcia

Santiago Garcia, MSc, is a seasoned product management professional with extensive experience in developing and implementing large-scale data and AI solutions at USAA since September 2015. Currently serving as a Product Management Manager and Technical Lead for Generative AI within the Technology Research and Innovation group, Santiago has a proven record of fostering collaboration to enhance data understanding and utilize advanced technologies such as neural networks and BERT. Prior roles include senior positions in decision science, business intelligence, and data engineering, complemented by managerial experience at several tech companies. Santiago's academic credentials include an MBA from Boston University and a Master's in Data Science from Indiana University Bloomington, alongside a Bachelor's degree in Information Systems from The University of Texas at San Antonio.