Shail Moorjani

Shail Moorjani is a seasoned executive with extensive experience in data-driven strategies and transformation across various industries. As Vice President at USAA since 2017, Shail leads enterprise information products and contact center strategy, focusing on data modernization, analytics, and operational efficiency. Prior to USAA, Shail served at Capital One in multiple leadership roles, including Head of Market Planning and Execution, where responsibilities encompassed market strategies for branch networks and real estate optimization. Shail's earlier career includes significant positions at Fannie Mae, driving risk management and operational improvements, and strategic planning roles at Corning, specializing in business development and competitive analysis. Academically, Shail holds an MBA from Duke University and an MS in Engineering from Michigan State University.