Sarah Scherer

Customer Success Manager at Usercentrics

Sarah Scherer is a Customer Success Manager at Usercentrics GmbH, where responsibilities include full customer lifecycle management, with a focus on customer retention and upselling. The role involves cross-departmental collaboration and oversight of case studies and advocacy projects. Prior experience includes positions such as Junior Digital Marketing Specialist at S-ImmobilienService der Stadtsparkasse München GmbH, Trainee PR Consultant at Hotwire, and Working Student in Online Marketing and Sales at Vitamaze. Educational qualifications encompass a Master of Arts in Media and Communication Science from Technische Universität Ilmenau and a Bachelor of Science in Marketing and International Business from the University of Applied Sciences Koblenz. Additionally, Sarah undertaken internships in various marketing roles at organizations such as Bizerba, Mehrer Compression GmbH, and others, gaining expertise in media production planning, online and offline marketing, and website development.

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