Caroline E. Nixon

Caroline E. Nixon, LMSW, is a seasoned professional in patient experience and social work with a comprehensive background in healthcare management and analytics. Currently serving as Senior Manager of Patient Experience Systems & Analytics at UT Physicians, Caroline oversees initiatives to enhance patient satisfaction and service excellence. Previous roles include Patient Experience Manager at JPS Health Network and Director of Patient & Family Insights at Texas Health Resources, where responsibilities encompassed survey administration, data analytics, and strategic consultation to improve patient outcomes. Additionally, Caroline has experience as a Medical Social Worker, Social Work Lecturer, and Director of Admissions, demonstrating a strong commitment to patient advocacy and quality care throughout various healthcare settings. Caroline holds a Master of Social Work from Washington University in St. Louis and has completed PhD studies in Social Work at The University of Texas at Austin.