Aylwin Mark Barongo

Aylwin Mark Barongo is a seasoned professional with extensive experience in workforce management and quality assurance, currently serving as the Workforce and MIS Manager at VA Platinum | Outsourcing Experts since August 2022. Previous roles include Group Lead and Operations Team Lead at Tech Mahindra, Operations Manager at Ascend VA, Team Leader at FWD BPO, Quality Assurance Analyst at Taking You Forward Inc., and Quality Assurance Specialist at TeleTech. Aylwin has demonstrated expertise in capacity planning, data analytics, and process streamlining, alongside a proven ability to manage teams effectively and drive performance improvements. Educationally, Aylwin holds a degree in Political Science from Silliman University.