Laura B.

Laura B. is an experienced professional with a diverse background in customer support, linguistic testing, and technical assistance. Currently serving as Assistant Manager of Online Customer Support at Vacations To Go since December 2016, Laura manages high volumes of customer correspondence, maintains company websites, and loads vacation itineraries. Prior roles include Linguistic Tester at Welocalize, where Laura analyzed data for localization services, and Help Desk Technician at Strategic Network Consulting, focusing on Microsoft 365 support. Additionally, experience as a Social Media Evaluator at Appen involved evaluating online content while adhering to strict deadlines. Laura holds A-Levels from Wilberforce College and a high school diploma from Newland School For Girls.