Joyce Marshall

Joyce Marshall is a skilled Patient Account Representative at Valley Healthcare System, Inc., where responsibilities include reviewing CPT, ICD-10, and modifier coding for accuracy, managing claims denials, and ensuring timely resubmission of payment requests. Previously, Joyce served as Office Manager at Hearing Diagnostics and Solutions, managing provider credentialing with commercial insurance, Medicare, and Medicaid while delivering exceptional customer service. Additionally, Joyce worked at Anthem as a Wellpoint representative, handling customer inquiries related to insurance products and maintaining detailed records of interactions. Joyce holds an Associate's degree in Medical/Clinical Assistance from Miller-Motte Technical College and an Associate's degree in Electronic Health Records from Miller-Motte College.