Ken Kaiser is a seasoned professional in the insurance and medical billing fields, currently serving as a Medical Billing Specialist at Valley Medical Group, P.C. since January 2016, where responsibilities include timely filing of medical claims and assisting patients with the insurance process. Prior experience includes roles as a Life Insurance Claims Specialist at Consolidated Health Plans and Team Leader/Senior Benefits Analyst at Sun Life Financial, where Ken led the Life Waiver Department and optimized workflows. Ken began the career as a Life Benefits Specialist at Genworth Financial and served as a Customer Service Representative and Medical Claims Examiner at Phoenix Life Insurance. Ken holds a Bachelor’s Degree in English from the University of Massachusetts Amherst and a Renewable Energy/Energy Efficiency Certificate from Greenfield Community College.
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