Michelle McMillen has significant experience in operational excellence and communication, currently serving as the Director of Operational Excellence at Vanderbilt University since April 2018. Prior roles at Vanderbilt include Deputy Director of Marketing Solutions and Director of Creative Strategy. Previously, Michelle held the position of Internal Communications Manager at Envision Healthcare following its merger with AMSURG. At AMSURG, Michelle worked as a Production Manager/Project Manager and Marketing Content Coordinator, focusing on internal video production, corporate communication, and digital content management. Earlier career experience includes serving as Office Manager at Austin Audio Visual Design. Michelle earned a Bachelor of Science in Mass Communications/Broadcast Journalism from Middle Tennessee State University in 2013.