Marco Urzi is an experienced IT professional currently serving as a Senior Support Administrator at VAT IT since March 2022, where responsibilities include managing support tickets and providing third-line support. Previously, Marco worked as a Sales Representative at Rebel Tech, focusing on customer relations and complaint resolution, and held multiple roles at The Success Academy from 2013 to 2021, including Account Manager and IT Manager, managing a diverse property portfolio and overseeing installations. Marco's experience also includes serving as a Senior Network Administrator at PwC, where technical support and server management were key duties. Marco holds a Matric diploma as well as certifications in Cisco Networking and MCITP from CTU Training Solutions.
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