Darpan L Lalwani currently serves as Programme Manager for Online and Distance Learning Innovation at Grupo Vaughan since November 2014, overseeing a diverse range of digital content creation and managing multiple teaching teams. Responsibilities include the coordination of remote learning tools, including Zoom and various videoconferencing platforms, supporting over 20,000 students weekly. Additional roles include content creation, customer service, and distance student mentoring with previous experience at Telefónica Learning Services as an administrative translator, Windsor Academy as an English teacher, and in customer service management at Multiasistencia. Darpan L Lalwani holds a TELF certification from TtMadrid and has completed courses in administrative and accounting assistance.
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