Eliot Velazquez

Eliot Velazquez is an experienced professional in customer partnerships and technical support, currently serving as a Manager at Vela since August 2020, where responsibilities include enhancing workflow and building strong customer relationships in the Broadcast Industry. Prior to this role, Eliot held various positions including Software Support Engineer at Vela, Support Representative at Transflo, and System Support Specialist at Dynamic Solutions Group. Notable experience also includes a Senior Service Desk Analyst position at IT Authorities, and a Technical Support Expert role at Datto, Inc., where advanced technical challenges were handled. Eliot began a career in technology with roles at Best Buy and Staples, demonstrating a consistent focus on IT support and customer service, complemented by an Associate's degree in Information Technology from CT State Norwalk.