Andreea Manolache is an accomplished professional with extensive experience in customer success and training within the travel and e-commerce sectors. Currently serving as the Head of Customer Success at VA | Amazon Agency since March 2021, Andreea previously held multiple roles at Booking.com, including EMEA Advanced Roles Trainer and Senior Partner Support Specialist, where significant achievements included delivering over 50 training sessions and exceeding performance metrics. Additionally, Andreea has a robust background in business operations and ownership, having successfully managed Express Travel Agency and served as General Manager at Smiley Tour Agency. With a foundational education in Tourism and Travel Services Management, Andreea possesses certifications in travel agency management and has cultivated a proven track record of growth and exceptional service delivery throughout a diverse career in the travel industry.
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