Owais Omer possesses extensive experience in desktop support and IT roles, currently serving as a Desktop Support Specialist at Velocity Mortgage Capital since April 2019. Prior to this position, Owais worked as a Desktop Support professional at Mandarich Law Group, where support was provided to over 250 employees in a Windows 7 environment. Previous roles include Quality Assurance Analyst at AmTrust North America, IT Helpdesk Analyst at Mandarich Law Group LLP, Loan Processor at J.P. Morgan Chase, Collector at Washington Mutual, and Loan Servicing Agent at Countrywide Home Loans. Owais holds an Associate’s Degree in Computer Systems Networking and Telecommunications from DeVry University, awarded in 2016.