Luisa Maluf is an experienced professional in customer experience and operations management, currently serving as the Customer Experience Operations Manager at Vena Solutions since October 2022. Prior to this role, Luisa held various positions at Prophix Software from February 2017 to September 2022, including Professional Services Operations Lead, Professional Services Analyst, and Sales Operations Administrator. Luisa also worked as an Export Coordinator at PGA Trading and Shipping Inc from August 2015 to February 2017 and as an Import Coordinator at Freightcan Global Inc for a brief period in 2015. Luisa holds an Advanced Diploma in Business Administration, Management and Operations from Conestoga College, completed between 2012 and 2015, and has earlier educational experience from Universidade Positivo in 2011-2012.
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