Jeroen Gracia

Jeroen Gracia is a seasoned customer service professional with extensive experience in management roles across various companies. Currently serving as Customer Service Manager at Veneta.com since August 2023, Jeroen previously held the position of Head Of Customer Service at Hubo België NV from September 2021 to August 2023. Jeroen's background includes significant experience at Ikanbi Group as Site Manager and Senior Team Manager, focusing on establishing a Dutch customer service department. Jeroen also spent over seven years at Harvest Belgium in various managerial capacities, successfully leading multilingual back-office operations and implementing technology to optimize service levels. With early career roles in hospitality and security, Jeroen combines practical experience with a strong educational foundation in languages and communication.