Luis Ernesto Gomez Salcedo

Luis Gutierrez is a customer service professional with extensive experience in client relations and sales. Currently working as a Customer Service Agent at Warnes Buenos Aires since March 2022, responsibilities include managing customer portfolios, processing orders, and overseeing payments to suppliers. Prior to this role, Luis served as a Sales Development Representative at Rostan from April 2018 to September 2021, where duties involved guiding and advising customers through various virtual channels, closing sales, and managing inventory. Luis is proficient in using CRM systems, including Zendesk, Trello, and Pipedrive. Luis is currently enhancing expertise in quality assurance through a QA Manual Tester program at EducacionIT, expected to complete in May 2024. Additionally, educational background includes a Bachillerato in Ciencias Sociales from Colegio Padre Alcalá.