Claudia Ghersi

Sales And Customer Experience Specialist at Ventura TRAVEL

Claudia Ghersi has a diverse work experience in various roles within the hospitality industry. Claudia is currently working as a Travel Product and Operations Specialist at Ventura TRAVEL since February 2023. Prior to this, they held the position of Sales Executive at Andaz Dubai The Palm from July 2019 to December 2021.

Claudia also has experience working at Hyatt Regency, where they served as an Event, Groups and MICE Sales Coordinator from September 2018 to June 2019, and as an Event Planning Coordinator from May 2018 to September 2018. Before that, they worked as an Executive Lounge Associate at Wyndham Hotels & Resorts from September 2017 to May 2018.

In addition, Claudia worked as a Guest Experience Specialist at InterContinental Hotels Group (IHG®) from February 2017 to August 2017. Prior to that, they served as a Front Desk Agent at VICTORIA-JUNGFRAU Grand Hotel & Spa from July 2016 to January 2017. Claudia started their career in the hospitality industry as a Banquet Trainee at Sheraton Hotels & Resorts from April 2015 to December 2015.

Overall, Claudia Ghersi has gained extensive experience in sales, event planning, guest services, and front desk operations throughout their career in the hospitality industry.

Claudia Ghersi's education history is as follows:

From 2016 to 2016, they attended the Swiss Hotel Management School and earned a Master of International Business in Hotel, Resort, and Spa Management, specializing in Administration/Hotel Management.

Between 2014 and 2015, Claudia studied at Universidad de San Martín de Porres and obtained a Hotel Management Specialist degree, focusing on Hospitality Management.

Claudia pursued a Bachelor's degree at Universidad Le Cordon Bleu from 2012 to 2015, majoring in Hospitality and Tourism Business Management.

In 2014, Claudia received a certificate for completing the Disney Model Service Quality Programme at the Disney Institute, with a specialization in Customer Service.

In 2013, they obtained a Gold Service Professional certification from the American Hotel & Lodging Educational Institute.

Finally, between 1996 and 2007, Claudia attended Alexander von Humboldt Schule for their high school education. No specific field of study is mentioned for this period.

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