Todd Tugwell

Todd Tugwell has a diverse range of work experience spanning several companies and roles. Todd is currently working at Zebra Technologies as a Customer Success Executive, a position they have held since May 2023. Prior to this, they were the Director of Customer Support & Success at Veras Retail starting in September 2022. From February 2021 to September 2022, Todd served as the Head of Customer Experience at TrackMan.

Before these roles, Todd held the position of Global Service Director at Universal Laser Systems from July 2013 to May 2020. During their tenure, they implemented various strategies to drive revenue growth, including product offering updates and a service exchange program. Todd also improved inventory management and achieved a 1.5% aging over 30-days.

From August 2006 to June 2013, Todd worked as a Senior Account Manager at American Traffic Solutions. Todd consistently exceeded revenue targets and improved service level agreement attainment by 66%.

Todd also worked at Western Digital as a Senior Manager of Customer Service and Support from May 2004 to August 2006, and at Previo, Inc. as the Director of Worldwide Support and Services from September 1999 to April 2004.

Todd Tugwell received a Bachelor of Science degree in Business Administration and Management, with a focus on General studies, from Biola University. No information is given about the specific years of their education or any additional degrees or fields of study.