Zulfiqar Baig

Zulfiqar Baig is an accomplished professional with extensive experience in customer success and professional services, currently serving as the Head of Customer Success at VERMEG for Banking & Insurance Software since March 2010. Responsibilities include overseeing the end-to-end customer experience and implementing significant organizational changes. Previously, Zulfiqar held the role of Head of Professional Services, achieving over 15% year-on-year revenue growth and managing consultancy teams that generated more than £6 million in revenue. Zulfiqar's career also includes positions at Complinet as an Application Developer and Surfkitchen LTD as a Professional Services Engineer, focusing on regulatory compliance solutions and mobile operator projects, respectively. Academic credentials encompass certifications in leadership, project management, customer success, and computer science from prestigious institutions.