Joan Ditmar

Joan Ditmar has a diverse work experience in the insurance industry. Joan started their career at Universal Insurance Services, Inc. in 1983, where they held various roles, including Commercial Account Representative and Commercial Account Executive. Joan was responsible for account management, customer service, and developing customer service plans. In 1996, Joan became a Commercial Senior Servicing Agent, where they also conducted performance reviews and provided assistance to staff and sales executives. In 2000, they transitioned to the role of Commercial Services Manager at Universal Insurance Services, Inc. In 2007, the company was acquired by Wells Fargo Insurance Services, where Joan continued as the Vice President and Commercial Services Manager until 2014. During their time there, they managed a large client services group and monitored marketing, client services, and sales functions. In 2014, they joined USI Insurance Services LLC as the Vice President and Commercial Services Manager. Their responsibilities included setting work-flow goals, monitoring and directing marketing, client services, and sales functions, and ensuring compliance with Client Service Plans. In 2015, Joan started their own consulting company, MDD Consulting LLC, where they worked with agencies to develop and strengthen their procedures. Joan also performed E&O audits and recommended organizational changes to improve efficiency and future growth. Since 2017, Joan has been working at Veruna, Inc. as the Lead Trainer for Training Material Development and Product Stakeholder. Veruna focuses on challenging independent insurance agents to embrace change and grow their business.

Joan Ditmar attended Jenison High School, but there is no information available regarding the specific years of attendance, degree earned, or field of study.