Tiffany Stinson

Tiffany Stinson is a seasoned Senior Customer Success Manager at Very Good Security (VGS), with a focus on managing global enterprise accounts, particularly for major restaurant and grocery delivery firms and NeoBanks. Previous experience includes leading the Post-Sales organization at Nightfall AI, transforming Customer Success into a predictive and influential team, and serving as Global Manager for the Customer Success Team at Mattermost, where Tiffany enhanced processes, team performance, and customer advocacy. With a background in customer relationship management at Cherwell Software and Oracle, Tiffany's expertise spans contract negotiations, account management, and strategic planning, reinforced by a Bachelor's Degree in Organizational Leadership from the University of Charleston and certificates in Negotiation Mastery from Harvard Business School Online.