Susan Chung

Susan Chung is an experienced professional in customer service operations, currently working at VeSync since June 2020, where responsibilities include developing SOPs for product returns, managing customer service reporting, and collaborating with logistics and legal teams to enhance service efficiency. Previous roles include training and managing a team of representatives for the Cosori brand and developing customer service strategies at various organizations, such as Children of Light Preschool & Kindergarten and Spigen Inc. Susan holds a Bachelor of Arts in Psychology from Biola University and a certificate in Early Childhood Education from UCLA Extension.