Clara Baker

Clara Baker is an experienced professional in customer advocacy and support, currently serving as a Customer Advocate at Vexcel Data Program since September 2021. Prior to this role, Clara held the position of Customer Support Manager at EagleView from October 2016 to August 2021, where responsibilities included leading a team of Customer Technical Support Representatives, establishing team and individual goals, and enhancing operational efficiency through performance analysis and process improvement. Clara's career also encompasses roles such as Social Media Manager at Noticestry and various customer service positions including Help Desk Employee at John Carroll University and Crew Member at Dunkin Donuts. Clara earned a Bachelor's degree in Marketing from John Carroll University, further solidifying a strong foundation in customer relations and brand development.