Sherlyne Trangia

Sherlyne Trangia is an experienced professional in risk management and customer support, currently working in Anti-Fraud Risk Management at VGW since February 2023. Prior to this role, Sherlyne served as a Risk Fraud Prevention Analyst at Citi from June 2016 to June 2022, specializing in consumer and business bank fraud checks. Sherlyne's earlier experience includes positions as a Customer Service Representative at Convergys, managing installations and billing for cable, phone, and internet services from May 2012 to March 2016, and as a Technical Support Specialist at Sykes from March 2009 to May 2012, providing assistance to residential customers with internet service issues. Sherlyne holds a Bachelor of Science in Development Communication with a focus on Community Broadcasting from Visayas State University, earned between 2004 and 2008.