Rebecca W.

Rebecca W. has extensive experience in support and customer service roles, currently serving as Support Desk at Elisa Videra since August 2019, where responsibilities include writing knowledge articles and conducting advanced troubleshooting of video conferencing equipment. Previous positions at Ryanair involved managing legal claims and processing compensation for disrupted flights, alongside various customer service roles at Zertifica Global, ATS Euromaster, and educational institutions as an English Language Assistant. Rebecca W. began a career in data support at Public Health England working on a cancer screening audit. Academic qualifications include a Bachelor of Science degree in Biology from the University of Bristol, completed in 2013.